Cookies Policy
Beneke Industries uses cookies to enhance your browsing experience. By using our site, you consent to our use of cookies.
Types of Cookies:
Essential: for cart and checkout functionality
Performance: to analyze site usage
Marketing: to personalize offers
You can manage cookie preferences via your browser settings.
Disclaimer
All product information, specifications, and images are provided for general informational purposes. Actual products may vary slightly. Beneke Industries is not liable for any indirect or consequential damages arising from use of our products or website.
Imprint (Company Information)
Beneke Industries (Pty) Ltd
- 40 Rivier Street
Bon Accord
Pretoria
Gauteng
0009 - Tel: 012 562 0539 / 012 562 0449
- Mobile: 082 448 0153
- Email: info@benekeindustries.co.za
- Company Registration: K2016448026
POPIA Compliance Notice
Beneke Industries complies with the Protection of Personal Information Act (POPIA). By interacting with our website, submitting forms, or placing orders, you consent to the lawful processing of your personal information.
We do not sell or share your data with third parties except for delivery and payment processing. You may request access to your data or lodge a complaint via admin@benekeindustries.co.za.
Privacy Policy for Beneke Industries
At benekeindustries.co.za, accessible from https://benekeindustries.co.za/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by benekeindustries.co.za and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in benekeindustries.co.za. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Log Files
Benekeindustries.co.za follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information. Our Privacy Policy was created with the help of the Privacy Policy Generator and the Privacy Policy Template.
Cookies and Web Beacons
Like any other website, benekeindustries.co.za uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
For more general information on cookies, please read “What Are Cookies”.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of benekeindustries.co.za.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on benekeindustries.co.za, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that benekeindustries.co.za has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
Benekeindustries.co.za’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. What Are Cookies?
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Benekeindustries.co.za does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Terms and Conditions
- Quoted prices are for current stock only and are subject to change due to supplier price changes, market factors or exchange rate fluctuations. Quotations are valid for 7 days from the quotation date and for existing stock only. All quotations are subject to our payment terms, which require full payment before the release of goods. VAT is payable on all invoices. Please confirm stock availability and pricing when ordering.
- Any item not specified is excluded from quotation. Delivery, installation, and electrical work are excluded unless specifically quoted for.
- Where goods are not collected by the Customer, but is collected or delivered by an independent carrier, collection/delivery to the carrier shall be deemed to be delivery to the Customer. Once goods leave Beneke Industries Pty (Ltd)’s premises, risk passes to the Customer. Beneke Industries Pty (Ltd) accepts no liability for loss, delay, or damage in transit, and the Customer must insure such goods if desired.
- All advice, recommendations, or technical information supplied by Beneke Industries Pty (Ltd) are provided in good faith for general guidance only. The Customer remains solely responsible for determining the suitability of any product for its intended application. Beneke Industries Pty (Ltd) shall not be liable for any loss arising from reliance on such advice.
- Products have a manufacturing warranty against faulty workmanship and components for a period of twelve (12) months from the date of supply (solar batteries, lights, and fans excluded). Charge controllers carry a three (3) month warranty, valid only if installed correctly. Power surges or unstable electricity supply are not covered by the warranty.
- All warranty claims are subject to approval by the manufacturer. Beneke Industries has no control over the duration of the manufacturer’s assessment and cannot guarantee turnaround times once the unit has been submitted for evaluation. All warranty claims are subject to the product being returned to Beneke Industries Pty (Ltd) at the Customer’s own cost and risk. The Customer is responsible for delivering the product to our premises for assessment and for collecting it once the claim has been processed.
- The warranty only applies to the product/s supplied and not to the functioning of the system in which the product/s is/are used.
- The warranty does not cover faulty installations. A qualified electrician must install the product and issue you with a valid COC. The Customer acknowledges that improper installation, wiring, or system design will void the warranty. Beneke Industries Pty (Ltd) shall not be held responsible for installation-related failures.
- Order cancellations are subject to a 15% handling fee. Non-stock items orders cannot be cancelled once confirmed.
- Please note for all returns there will be a 15% handling fee charged. To complete your return, we require a receipt or proof of purchase.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you within 21 days of the approval or rejection of your return.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging
- Returns of regular stock items must be made within 7 days and are subject to handling fees. Cut cables, fuses and batteries are non-returnable. If we had to order special components that we do not stock the items cannot be returned.
- There are no returns for solar batteries. If you feel the battery is not performing, please send Beneke Industries Pty (Ltd) the battery monitoring data, we will then discuss the matter with our suppliers.
- Take note that none of the staff at Beneke Industries are allowed to do any installations or give advice on installations.
- Beneke Industries Pty (Ltd) shall not be liable for any indirect, consequential, or incidental damages, including but not limited to loss of profit, loss of data, or loss of business opportunities, arising out of the use or failure of any product supplied.
- Beneke Industries Pty (Ltd) accepts no responsibility for damages, injury, or loss arising from installation, use or misuse of any product.
- By placing an order or accepting a quotation, the Customer acknowledges that they have read, understood, and agreed to these Terms and Conditions.